Order Cancellations

Once an internet order has been placed and payment has been received, we will start to make your item. If for whatever reason you decide to cancel or change the order, we are not obliged to refund your money, but we will try to come to an amicable agreement. We will be fair and open with you about the costs we have incurred up to the point of cancellation, and do what we can to provide you with some level of refund. This will be assessed on a case by case basis.